Member To Member Deals
Service Recovery Hero Online Course (20% off)
In the attractions industry, guest complaints are a natural part of the business. Regardless of how proactive you and your team are at creating a remarkable experience, there will always be guests who say that their experience fell below their expectation. Rather than striving for zero complaints, it’s more worth it to embrace your most dissatisfied guests and turn them into your most loyal advocates.
Stop struggling with service recovery. Be the hero your guests deserve.
New owners & new advertising opportunities - VisitNewEngland.com!
Under new ownership, VisitNewEngland.com is a go-to resource for residents and tourists to discover the latest happenings, hidden gems, and must-see spots across New England. VisitNewEngland.com has 3 million annual viewers seeking leisure travel experiences, things to do, places to stay, and ideas for activities throughout New England. We also have 20,500+ highly engaged, opt-in e-newsletter subscribers.
20% discount for NEAAPA members new to Visit New England
