Tatvam Announces Launch of Tatvam Survey v2.0

Tatvam is proud to announce the launch of Tatvam Survey v2.0, the latest upgrade to its cutting-edge customer feedback platform. This robust new tool replaces the existing survey module, delivering unmatched customization and personalization to meet the diverse needs of businesses seeking deeper customer insights.

With Tatvam Survey 2.0, users can create highly tailored surveys featuring:

• Flexible rating scales: Options for 1-5 or 1-10 star ratings.
• Dynamic question types: Single-choice, multiple-choice, drop-down menus, and advanced matrix functionality.
• Endless possibilities: Adapt surveys to reflect your brand’s unique voice and priorities.

What sets Tatvam Survey 2.0 apart is its seamless integration with Tatvam’s online review ecosystem, aggregating data from sources like Google, Facebook, X (formerly Twitter), Tripadvisor, and more. Now, survey responses join online reviews as part of Tatvam’s powerful sentiment analysis and reporting suite, offering businesses a comprehensive view of customer feedback across all channels.

To ensure effortless visibility and time savings for leadership teams, Tatvam Survey 2.0 also connects with Tatvam Daily, the platform’s automated email summary feature. Each morning, leadership teams receive an email showcasing all reviews and survey responses from the past 24 hours, allowing for immediate insights without the need to log in.

“Tatvam Survey 2.0 represents a huge leap forward in customer feedback collection,” said Jamie Flaherty, VP of Business Development and Marketing at Tatvam. “By offering enhanced survey customization and seamlessly integrating responses into our analytics platform, we’re empowering businesses to make smarter, faster decisions based on the voice of their customers. This upgrade continues our mission of helping organizations better understand and engage with their audiences.”

Tatvam invites organizations across industries—such as attractions (zoos, aquariums, museums, amusement parks, theme parks, etc.), airports, franchises, malls, businesses with multiple locations, and chambers of commerce—to explore Tatvam Survey 2.0 and discover how it can elevate their feedback strategy.

For more information, visit www.tatvaminsights.com or contact jamie.flaherty@netserv-appl.com.

About Tatvam
Tatvam is a leader in customer feedback and experience management solutions. By combining advanced analytics, intuitive dashboards, and automated reporting, Tatvam empowers organizations to make data-driven decisions that improve customer satisfaction and loyalty.